Terms and conditions

General conditions
The terms of this agreement and the rights and obligations arising from the legislation of the Republic of Estonia apply to the purchase of Jeka Art (Fehu Capital OÜ / www.jekaart.com) products.

The terms of sale apply to the rights and obligations of the customers of the jekaart.com online store (hereinafter the Customer) and Fehu Capital OÜ (hereinafter jekaart.com) when purchasing the goods.

The owner of the online store jekaart.com is Fehu Capital OÜ (registry code
14493503).

jekaart.com reserves the right to make changes in the sales conditions and sales prices. These changes are fully reflected on the jekaart.com website.

Entry into force of the sales contract
jekaart.com sells and the Customer buys the products offered in the e-shop.

The sales contract between jekaart.com and the Customer enters into force upon receipt of the amount payable according to the order confirmation to the current account of Fehu Capital OÜ.

By placing an order and making a payment in the jekaart.com online store, the Customer confirms that he has read the terms of sale and agrees with them.

Price list
jekaart.com reserves the right to adjust prices. If the Customer submitted his order before the price changes took effect, then the price that was reflected on the invoice at the moment of placing the order applies to him.

Placing orders
All products in the jekaart.com online store have descriptions, pictures and dimensions, thanks to which the Customer can make the best possible purchase decision. The customer always has the opportunity to contact [email protected] for additional information to make sure that the product is suitable and quality.

If the Customer has found a suitable product in the online store and clicked on the “Add to cart” button, a personal shopping cart will be created for the Customer. The customer can change the quantity of products in the shopping cart, add new ones or remove them from the shopping cart if necessary. Adding to the shopping cart does not oblige the Customer to buy. Also, adding to the shopping cart does not book the product – until the order is confirmed, it is also available to other Customers who are purchasing on the website at the same time.

If the ordered goods cannot be delivered due to the end of the goods or for any other reason, the buyer shall be notified as soon as possible and the money paid (incl. Delivery costs) shall be refunded immediately, but not later than within 14 days of receipt of the notice.

The sales contract is considered concluded and the execution of the order starts immediately after the Customer has paid 100% of the order confirmation.

Orders are processed on working days after receipt of payment to the current account of Fehu Capital OÜ.

Methods of payment

To place an order, you need to add the desired products to your shopping cart. To complete the order, you must fill in the required fields. Then, the screen will display the amount to be paid, which can be securely settled through the following payment methods:

Estonia bank links: Swedbank, SEB, Luminor, LHV, Coop, Citadele, Revolut, N26.

Latvia bank links: Swedbank, SEB, Luminor, Citadele, Revolut.

Lithuania bank links: Swedbank, SEB, Luminor, Šiauliu bankas, Citadele, Revolut.

Finland bank links: OP, Nordea, Danske Bank, Säästöpankki, POP Pankki, Omasp, S-Pankki, Alandsbanken, Handelsbanken, Revolut, N26.

Poland bank links: Revolut, N26.

Germany bank links: Sparkasse, ING, Deutsche Bank, norisbank, N26, Sparda-Bank, Revolut.

Montonio Installments: Choose a suitable installment option from multiple providers: Liisi, TFBank, BigBank, SVEA Finance, and Placet Group.

Montonio Split: Buy now and pay later in up to three installments, 0% interest, 0€ contract fee.

The contract comes into force upon the receipt of the payable amount in the online store’s settlement account.

When making a payment via bank links, be sure to press the “Back to the merchant” button on the bank’s page.

The online store jekaart.com is the data controller for personal information, and it forwards the necessary personal data for making payments to the authorized processor, Montonio Finance OÜ.

Payments are processed by Montonio Finance OÜ.

Payment takes place outside the online store in a secure environment – when paying with bank links, in the secure environment of the respective bank, and when paying with a credit card, in the secure environment of Montonio Finance OÜ.

The seller does not have access to the customer’s bank and credit card details. The contract enters into force upon the receipt of the amount due to the online store’s settlement account. The owner of the online store is the data controller for personal information and forwards the necessary personal data for making payments to the authorized processor, Montonio Finance OÜ.

All payments are in euros (€).

Delivery
After the sales contract enters into force (payment of the invoice by the Customer), jekaart.com will complete the order and hand it over to logistics partners for delivery. The delivery terms shown on the jekaart.com website are valid from the moment of payment of the invoice. The prices of the products sold on the jekaart.com website are indicated next to the products. A fee for delivery of the goods is added to the price. The delivery fee is displayed to the buyer when ordering.

Goods are shipped worldwide. 
All shipments within Estonia generally arrive at the destination specified by the purchaser within 3-7 business days of the date of entry into force of the contract of sale. All shipments outside of Estonia are guaranteed to arrive within 28 calendar days (14 calendar days for EU shipments). 
We have the right to ship goods in up to 45 calendar days in exceptional cases. 

Delivery partners: Omniva, Itella Smartpost.

The avoidance of delays and misunderstandings in the delivery of goods depends on the accuracy and correctness of the information provided in the order jekaart.com is not responsible for delays in the delivery of products and misunderstandings if the delay or misunderstanding is due to circumstances that the online store jekaart.com could not influence or foresee.

The online store is not responsible for delays or issues that have arisen due to inaccuracies in the data entered by the Customer when placing the order.

Right of return
The goods will not be returned unless they are incorrect or defective. The returned goods must be unused, undamaged and in the original packaging. Damaged or unlabeled goods will not be returned.

The postage costs for the return of the goods or the exchange of the goods shall be borne by the buyer, unless the reason for the return is non-conformity with the ordered or defective goods.

The customer will be reimbursed for the returned goods immediately, but not later than 14 days after receipt of the withdrawal application.

Payment for Training

The training sessions are organized by Jekaart.com (Fehu Capital OÜ).

Payment for the training is made based on the invoice provided via bank transfer or according to the terms presented by the partner.

An invoice will be issued to the participant shortly after receiving confirmation, typically within a few days, via email. Payment for the training is the basis for participation.

Please make the payment by the due date indicated on the invoice.

In most cases, the invoice is paid before the start of the training unless otherwise agreed with the company.

If a Client has registered for the training, received an invoice, and a reminder letter has been sent, but the Client does not make the payment or inform about the cancellation of the training, automatic registration deletion will not occur.

In this case, the above-mentioned points still apply, and the invoice remains outstanding and due for payment. If the payment deadline is exceeded by 30 days and/or despite reminders from the trainer, the unpaid invoice will be forwarded to a debt collection agency for further handling.

Disputes regarding tuition fees shall be resolved through oral or written negotiations between the company representative and the training participant.

Participation in Training

Participants registered for training are requested to arrive on time, preferably at least 15 minutes before the scheduled start of the training. If a training participant is going to be late, unable to attend, or needs to leave the training for any reason, they should inform in advance.

Cancellation of Training and Refund of Tuition Fee If a registered training participant is unable to attend the training, they must inform the e-store by email ([email protected]) or by calling +372 5272012.

In case of cancellation up to 1 day before the start of the training, 100% of the tuition fee will be refunded.

If the Client wishes to transfer the fee to the next equivalent training session, they should inform the e-store, and no refund will be processed.

In case of cancellation on the day of the training or non-attendance, the tuition fee already paid will not be refunded, and the invoice for the training remains due for payment.

Cancellation or Postponement of Training

In the event of insufficient enrollment in a training group, Fehu Capital OÜ reserves the right to cancel or postpone the training until the group reaches the required number of participants. Registered participants will be notified of this decision by telephone or email at least three days in advance. In case of training cancellation, the training fee will be refunded in full or transferred to another training session upon request.

Additional Information

The company is not responsible for the health status or potential injuries of training participants.

The language of instruction for the training is Estonian, but training sessions can also be organized in the Russian language upon request from clients.

The copyright for training materials belongs to Fehu Capital OÜ.

Any disputes arising will be attempted to be resolved through negotiations between the parties.

Privacy
The Customer grants the jekaart.com online store the right to collect and process the Customer’s personal data (name, contact telephone number, parcel delivery and / or home address, e-mail address) by entering the data in the jekaart.com e-shop and confirming it accordingly, and to forward personal data to the logistics partner for product delivery.

Personal data is collected and processed for the following purposes:

To place customer purchase orders;
To make purchase analyzes and summaries, to make offers to the Customer;
To solve customers’ problems and wishes;
Customer satisfaction surveys.
The customer has the right to prohibit the use of his personal data at any time, unless it is necessary to collect a claim arising from the contract or to deliver the product.

The data stored in the online store order environment about the Customer and his orders is treated as confidential information and is processed in accordance with the requirements of the Personal Data Protection Act.

jekaart.com is committed to protecting the customer’s privacy and to ensuring that the customer’s personal data is protected and inaccessible to third parties (excluding transport service provider).

The online store sends newsletters and offers to the customer’s e-mail address only if the customer has expressed their wish to receive them by entering their e-mail address on the website and indicating their desire to receive direct mail. 
The customer is able to opt out of offers and newsletters sent to their e-mail address at any time by letting us know via e-mail or by following the instructions in an e-mail containing an offer. 

Personal data is processed by Fehu Capital OÜ.

Intellectual property and protection
All intellectual property in the jekaart.com online store is the property of Fehu Capital OÜ and is protected by copyright. Copying, distributing, publishing for commercial purposes, using in the mass media in violation of copyright and other laws protecting intellectual property rights is prohibited.